CAU GIAY - HANOI] - LOOKING FOR JUNIOR IT ENGINEER
- Report to IT/Admin Officer
- LANGUAGE SKILLS: C+
- Workplace: Cau Giay District, Ha Noi City
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- Salary: 12- 15million
- Fluent English in oral and writing
- Mobile: 0987083864(Zalo)/ (WhatsApp) – Ms. Hong
- Email: hong.nguyen@farorecruitment.com
POSITION SUMMARY
The IT Engineer is responsible for assisting the IT/Admin Officer in a variety of tasks associated with information technology support duties to ensure smooth delivery of technology services and relevant technical issues.
PRIMARY RESPONSIBILITES
Duties and responsibilities for this position include but are not limited to the following:
- Resolves supporting requests and handles developer/office staff satisfaction and continuous service delivery demands.
- Works in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person and self-service.
- Assists the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.
- Sets up and configures desktop computers, peripherals and accounts assigning security level.
- Installs software and installs and repairs hardware and peripherals.
- Provides basic troubleshooting, repair, and maintenance for computer equipment (e.g., microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.
- Diagnoses and resolves software and hardware incidents, including operating systems and across a range of software applications.
- Supports troubleshooting, including video conferencing and audio-conferencing room systems, projectors, digital screens, and other related equipment.
- Resolves incidents with printers, copiers, scanners, Wi-Fi, laptops, and desktops.
- Tests software programs application inhouse.
- Studies news software functions, gives guidance, and retrains end users.
- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
- Administers user accounts. Maintains systems, databases, and web pages.
- Designs and produces basic reports.
- Transfers computer files between platforms.
- Accurately records, updates and documents requests using the IT service desk system.
- Other IT tasks assigned by line manager.
EDUCATION, EXPERIENCE AND GENERAL REQUIREMENTS
- Bachelor’s degree in information technology, or any related field
- 2-4 years exposure or experience in a multi-operation system or/and any service-oriented environment.
- Proficient in hardware, software, and network troubleshooting.
- Possesses MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer) certification is an advantage.
- Experience within an oil/gas or thermoelectric facility is helpful but not required.
- Possess good communications skills in English (written and verbal).
Job Type: Full-time
Salary: Up to 15,000,000₫ per month
Ability to commute/relocate:
- Hà Nội: Reliably commute or planning to relocate before starting work (Required)
